MN

SUPPORT

How can we help?

Email [email protected] and include your shop domain, the page you were using and the time the issue occurred. Never send passwords or payment credentials.

Before contacting support

  1. Open MarginNerve in Shopify admin and select Refresh data.
  2. Check Cost Center for missing product or operating costs.
  3. Review Plan & settings for subscription and usage status.
  4. Copy any visible error message without including customer data.

Privacy requests

Customer data access and deletion requests are received through Shopify's mandatory privacy webhooks. Merchants can review request status from the app's Privacy area.